What to expect when calling:
- Call +811 from anywhere in the country a few days prior to digging and your call will automatically be routed to your local one call center. Some states have online locate requests. Get with the safety department to see if your state has online requests if interested.
- You'll give the operator information about how to contact you, where you are planning to dig and what type of work you will be doing. Your quick conversation with the operator will last a few minutes.
- Utility companies who have potential facilities in the area of your dig site will be notified about your intent to dig.
- Each affected utility company will send a locator to mark the approximate location of your underground utility lines. This typically occurs within 2-3 working days.
The 811 Process:
- Notify your local one call center by calling 811 or making an online request 2-3 days before work begins.
- Wait the required amount of time for affected utility operators to respond to your request. (Depends on location and notification method in your area)
- Confirm that all affected utility operators have responded to your request and marked underground utilities.
- Respect the marks.
- Dig Carefully around the marks with care.
IF THE STATE YOU'RE DIGGING IN IS NOT LISTED ABOVE NOTIFY THE SAFETY DEPARTMENT SO WE CAN ESTABLISH A COMPANY ID WITH THAT STATE.